All workPerformance Marketing · 2024

Tring: Celebrity Engagement Platform

Tring (fan-to-celebrity video messages)

Meta AdsGoogle AdsTracking
Tring: Celebrity Engagement Platform screenshot

Client

Tring (fan-to-celebrity video messages)

Tools

Google Tag Manager, Meta Events Manager, Performance Max

The problem

The goal was more daily orders at a lower cost per transaction. But the site's tracking and pixel hygiene were broken enough to make optimization nearly impossible.

The approach

  1. 1Rebuilt tracking infrastructure first: proper event setup, DataLayer configuration, cross-platform verification in Events Manager
  2. 2Ran a three-tier funnel: top-of-funnel acquisition, mid-funnel engagement with returning visitors, bottom-funnel retargeting with new celebrity offers
  3. 3Built lookalike audiences from repeat customers and segmented spend by customer value (Bronze, Silver, Gold, Diamond)
  4. 4On Google, layered Performance Max and YouTube on top of refined brand search and image-extension campaigns

The results

Daily orders went from 20 to 30/day to 70 to 80/day, with peak days over 100
Roughly 2.5 to 3x growth in daily conversions

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